People, who are associated with taxi management or taxi dispatch business, know very well how complicated and unorganized at times it gets. If something unlawful happens or get done by any of the drivers then the first one to held responsible and get dragged to the court can be the taxi dispatch manager. She or he is responsible with the task of properly and systematically operating taxi dispatch business. It is not possible to get this done if technology is not taken help of in this regard. Taxi management software will be acting as a necessary and effective tool in the hands of the taxi business owners and or managers in its proper management.
Taxi management software not just takes care of the interest of the managers, but also proves to be quite helpful to the drivers similarly. This software is backed by advanced technology with several attractive features which can make tasks easier for managers and smarter for drivers, with no room for confusion and negligence.
Better monitoring, proper supervision and efficient management will become possible with the incorporation of this advanced software. The managers will get to know which driver has been assigned which vehicle and which route they are following at what time. How much time is being taken by a specific driver to reach a particular destination will be transparent to the manager. This information is vital for them as then they will know if the drivers are taking undue advantages of their vehicles and if the trust is being broken. Correct co-ordination of taxi dispatch services can be ensured with the use of the software.
Managers can keep accurate cab or taxi service records as the software automatically keeps them informed if any servicing or maintenance jobs are pending or not. This software will help cab business owners manage, book, and dispatch all bookings, taxis and taxi drivers with utmost efficiency and in systematic manner. Keeping of all vital records will be easy and organized that can be referred to without any confusion as and when required. Safe usage of the company’s vehicles can be ensured by the use of this taxi dispatch software. Each and every process including booking services can be automated which will introduce modernization, systemization and easiness in the workflow of the taxi dispatch business.
For drivers also this taxi management software is equally beneficial. GPS Tracker present in driver app will assist the drivers to locate at ease the passenger waiting to be served with cab or taxi services. Google map in the dispatch system helps both the driver as well as the passenger to locate each other without any confusion and hassle.
The taxi drivers need not wait for long hours for their turn to pick passengers. They also not always need stay dependent on their mobiles to receive calls from potential passengers or the company owners. The taxi drivers now with the help of this software can set their status as ‘free’, ‘recess’, or ‘service’ in the mobile application. The driver needs to set the status as ‘recess’ if he is not available for providing transportation service currently.
Source : http://articles.org/working-with-taxi-management-software/