The translation agency Pangeanic offers a modern translation management tool that takes the translation flow to another level. When the agency first thought of offering this translation management tool to its clients, the first thing they thought was “Customers will not like it; They will see it easier to send a translation request and that's it”. Maybe it's like that with some of them. That would surely be the option for clients who have 1 or 5 projects a year. They may want to send the files by mail and not worry. For those clients, that is probably the most productive way of investing time when managing a translation project.
But, on the opposite side, some clients receive orders daily and even hourly. Therefore, Pangeanic had to find a way for those busy customers to get the most out of their translation experiences. It was also necessary for the translation management platform to have a translation management tool that adapts to customer schedules, functions to make budgets 24 hours a day, a wide range of key performance indicators (KPI) at a single click, different user rights for different company profiles, a library with all previous translations, a system of archiving budgets, a project archiving system, an invoice archiving system, a secure and highly encrypted environment for all source file uploads and translation downloads that may contain sensitive information, reports to download, and, of course, that it should be completely free.
You could say that sending a request by email is faster and it is. Sending a file by email to request a quote is faster than logging in and requesting the budget through the platform. However, the revolutionary comes when you look at the translation flow in more detail.
With the Pangeanic translation portal you will save time in the long term, since you have everything you need in one place. You will no longer have to waste time looking for quotes or translations in the mail, nor elaborate conjectures about the status of your invoices. As we have said: all in one place where you really save time with a management tool.
Increasingly, we depend on safe and personalized environments to manage our lives: from our personal banking, weekly shopping in supermarkets or meal or exercise planning, to sales and purchase pages, etc.
If you work with translation services, consider these questions:
How much time have you spent looking for past translations in your mail?
How many times have you or your accounting department been unsure of the status of an invoice?
How many times have you seen each other with other team members without having any idea of â€‹â€‹the status of a project?
How many times have you been waiting for an urgent budget that did not arrive when you wanted?
By answering these questions, you can understand how you can benefit from Pangeanic translation management tool. This management tool offers a chronological list of all budgets, translations, invoices and even translation accuracy certificates, which are archived with the associated project. With the tool, Pangeanic tries to put order in a disastrous translation environment.
Customers look for automated solutions. Here are some comments from our clients about the translation management tool:
“I have used the Pangeanic customer portal and it has changed my way of managing translation projects. It is very intuitive and easy to use! I can request budgets 24 hours a day, find all the KPIs that I need in a minute and I can know the status of my invoices in seconds. I think it is a very safe environment to upload or download files for all types of confidential material.” Laura Moriñigo - National Director - Fitbit
“Pangeanic has an easy to use portal. We have been using it for two years and it is a great help to track the status and progress of our translation projects.” Joyce Shen - Operations Director - USGFX Forex Trading Australia Management Tool for Australian Forex Marketplace
“I think the translation portal is a very versatile tool. It is easy to upload documents, select the necessary languages â€‹â€‹and add comments if necessary, all in one place. The portal helps me follow current translations and summarizes some useful details, such as the name of the project manager (it never hurts to know who you work with). I can also easily search previous projects to find what I need. My preferred function is that all deliveries are available in one place, without having to work with links or search between emails to find a translation or a certificate of accuracy. Overall, it is an excellent tool that helps me in my work.” Elena Sheveleva - Marketing Coordinator - Merit Medical Management Tool for Merit Medical.
If you want to be able to get all the benefits of this tool, you can contact Pangeanic at pangeanic.com.